General terms and conditions

Prices: The prices displayed on www.billieboutique.com are all in Canadian dollars and always exclude taxes and shipping costs. Sales taxes applicable in Quebec (GST 5% and QST 9.975%) are aggregated and will be added at the time of your payment. We reserve the right to cancel an order if stocks are no longer available. If the transaction has already been completed, the Billie le kid team will communicate with the client and a refund will be issued according to the initial method of payment. We reserve the right to modify prices and promotions without notice.

Payment: We accept the following payments via the website: Visa, MasterCard, Amex. NO REFUNDS will be issued, only exchange and credit notes will be accepted on regular priced merchandise. Items on sale or on promotion are always FINAL SALE. It is possible that a transaction may be cancelled if a bank authorization is refused, a request for identification could potentially be required to avoid fraudulent transactions. Once the credit note is issued, it can be used in store or by phone 514-270-5415. For any questions related to payments, please write to us at [email protected] and we will be pleased to answer you.

Order confirmation: An email will be sent to your email address. Please make sure to verify the billing and shipping address as we are not responsible for typographical errors. Purchases made on the website will be shipped to the recipient under a contract of carriage between the user and Canada Post. Once the package is shipped, any damage, breakage or loss is the responsibility of the Canada Post carrier.